Human Rights Initiatives
- IDC Frontier's Human Rights Policy
- Human Rights Awareness Training
- Human Rights Consultation Service
IDC Frontier's Human Rights Policy
1. Promises with respect to human rights
All the executives and employees of IDC Frontier Corporation contribute to the development of a sustainable society by respecting human rights in every aspect of our corporate activities.
2. References and scope
We strive to avoid involvement in discrimination and the violation of human rights in all services, products, and business activities in accordance with the international principles of human rights*1 while also requiring suppliers and business partners to respect and refrain from infringing on human rights under these principles.
3. Emphasis on diversity
We respect the diversity of the colleagues that we work with and do not tolerate discrimination or harassment on the basis of race, ethnicity, religion, nationality, birthplace, gender, gender identity and sexual orientation, age, disability, or illness. Opportunities shall be equal at all times, and hiring, placement, evaluation, remuneration, and promotion are conducted based on individual abilities, experience, and performance.
4. Prohibition of forced labor and child labor
We prohibit any and all forms of forced labor and human trafficking as well as child labor and undertake the revision and eradication of labor practices which violate human rights.
5. Respect for the freedom of association and the exercise of the right to collective bargaining
We respect the right to form labor unions based on the wishes of individual employees as well as the right to choose whether or not to participate, and we affirm the exercise of effective collective bargaining rights. The company shall negotiate in good faith through constructive dialog with labor representatives.
6. Benefits and wages
We endeavor to comply with applicable laws regarding wages, working hours, overtime, and benefits. In addition, we endeavor to reduce excessive working hours which are not limited to legal compliance and provide employees with remuneration that exceeds living wages and is competitive when compared with other labor markets in the region and industry.
7. Employee safety and health preservation
We comply with the laws, regulations, and rules concerning safety and health while providing a sound and intelligent working environment and maintain such compliance through implementing the appropriate measures for health risks.
8. Freedom of expression and the protection of privacy
We recognize the freedom of expression and the protection of privacy in telecommunications and the Internet and communications on social media and take the utmost care not to infringe on such rights. In addition, we serve all customers in a fair and equitable manner while providing reliable and highly convenient services.
9. Initiatives and systems directed at the respect of human rights
We construct mechanisms for effective countermeasures to prevent the violation of human rights by establishing the appropriate reporting point of contact. In order to evaluate the impact of business activities on human rights, we carry out human rights due diligence, continuously monitor the impact, and report to the appropriate parties. In the unlikely event that business activities should have a negative impact on human rights, we shall respond appropriately using fair and equitable remedial actions to mitigate and resolve such effects.
10. Communication
The promotion of our human rights policy is overseen by our human rights team,including the Chief Executive Officer, who encourages all our executives, employees, and other stakeholders to adopt the policy, and proactively facilitates human rights awareness activities.
[Notes]
*1 Refers to the “Universal Declaration of Human Rights,” “UN Guiding Principles on Business and Human Rights,” “Children's Rights and Business Principles,” and the “Eight Fundamental Conventions of the ILO*2”.
*2 The Eight Fundamental Conventions of the ILO are:
- Freedom of Association and Protection of the Right to Organise Convention
- Right to Organise and Collective Bargaining Convention
- Forced Labour Convention
- Abolition of Forced Labour Convention
- Minimum Age Convention
- Worst Forms of Child Labour Convention
- Equal Remuneration Convention
- Discrimination (Employment and Occupation) Convention
Human Rights Awareness Training
As a part of our human rights due diligence process, we hold human rights awareness training programs, which incorporate IDC Frontier Human Rights Policy, for all our employees to foster an envrionment of awareness and respect for human rights in the company.
Training programs held in FY2023
| Program Name | Target | Type |
|---|---|---|
| Pledging to SoftBank Code of Conduct | All employees | Others |
| Compliance Training for New Employees | New employees (both newly graduated and mid-career) | Online training / e-Learning |
| Compliance Training for Newly Appointed Managers | Newly appointed managers/next-generation leaders | Online training |
| Harassment Prevention Training (against sexual harassment and abuse of authority) | All employees | e-Learning |
| Self-assessment of Human Rights Compliance | All employees | e-Learning |
| Human Rights Training | All employees | e-Learning |
| Questionnaires on human rights (as part of a learning session) | All employees | Others |
Human Rights Consultation Service
IDC Frontier Human Rights Consultation Service
We have established a permanent contact point for all stakeholders of our business to submit their opinions or make a request for a consultation regarding our human rights practices. Issues brought up through the service will be investigated immediately. If the investigation confirms any human rights violations, we will promptly take remedial measures for victims and implement measures to prevent recurrence.
Personal information, opinions, and consultation contents will be strictly controlled and not be leaked outside the company without the consent of the individual. If you have any inquiries or comments, please feel free to contact us.
| IDC Frontier Human Rights Consultation Service | |
|---|---|
| Reception Phone Number | +81-3-6899-2141 (Please let us know that the call is about human rights.) |
| Reception Hours | Weekdays: 9:00 am JST - 5:30 pm JST (excluding weekends, holidays, and New Year holidays) |
*After making the initial phone call, you will be contacted by a person in charge.
Compliance Hotline
Compliance Hotline has been permanently established for all employees who work at IDC Frontier, including full-time, part-time, assigned, contract, and temporary employees, as well as executives, to report cases or seek advice regarding compliance violations including of human rights. Anonymous consultation is available in order to protect privacy of the individuals contacting the hotline.
